The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
No customer information whatsoever is shared to any third party, no unsolicited emails or correspondence is sent to our customers in any digital or paper form.
I can supply wholesale bulk orders for not less than 30 items, (they can be mixed) please email for a quotation.
I can create individual designs for cookie cutters to order, just email with your request, I will try to give you an answer within 24 hours.
All sizes are approximate listed in millimeters and inches where possible, the sizes are listed at the top of the description on each page item; as a guide there are 25.4 millimeters to the inch.
Please note the cookie cutters are bio-degradable and must be cleaned with luke warm water and detergent. To sterilise the cutter wash in a mix of 10% bleach to 90% cold water for 15 minutes then fully rinse and dry.